What do you need to do?
If the letter you have asks you to select CAP or DIL from the drop down list to confirm your details, you can ignore that instruction. We’ve made changes to make it easier for you to get in touch so we no longer need that information.
Thank you
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We’re committed to protecting and respecting the privacy of our customers
At Phoenix we’re committed to maintaining the trust and confidence of our customers. Our Privacy Notice explains when and why we collect personal information about our customers, how we use it, the conditions under which we may share it with others and how we keep it secure. It also explains how long we keep customer information, how customers can obtain a copy of their information and the choices available to them in regards to how we use it.