Please tell us who previously provided your policy

It’s really important that this is answered correctly as this will give you the right form for the policy. If the wrong form is used, we won’t be able to process your request.

Choose provider

If you're not sure who your policy was with before us, that's ok. We can help you find out: Find your previous pension provider

Where can I find help?

  • Funeral and bereavement guide

    If a loved one has passed away, our funeral and bereavement guide will take you through all the steps from registering the death to dealing with their estate.

  • Samaritans

    If you need more support, you can talk to Samaritans in confidence by calling 116 123. Their phoneline is open 24/7 and is free to call.

  • Contact us

    If you need to get in touch with us about anything else, we're here to help.