Pensions and Life Assurance products might not be an obvious area for fraudsters to target, but both can be very valuable and are therefore vulnerable, either by people known to us, i.e. family members, associates, or by strangers who have sufficient information to take over a policy.

At Phoenix Life we take fraud prevention measures to protect you and your policies, and we will never call and ask for plan value, policy number, personal or bank information, request your help with research or say we are undertaking a policy review.

  • Protecting yourself

    We are committed to protecting you and your money. We’ve outlined steps which we recommend customers to take

  • Protecting your identity

    Take a look at our information and guidelines to protect your identity

  • Pension scams

    Advice for protecting you and your money from fraud and scams

  • Security tips

    We are committed to making your experience online as safe and secure as possible