Who we are
Phoenix Life is part of Standard Life plc, we both share an aligned ambition to help every customer enjoy a life full of possibilities. We believe we have the responsibility and opportunity to make a real difference to our customers’ financial futures.
Our commitment to you
- Because we’re closed to new customers, we focus our energy and expertise on delivering excellent outcomes for our existing customers. We understand that you expect and deserve the highest standard of service from us at all times, and so we’re constantly looking at ways we can improve.
- We’re fully committed to treating you fairly, both in the way we manage your policy and in the way we deal with you.
- We’re committed to dealing with you honestly, openly, competently and with integrity.
- We’re able to offer our customers good value and the security that comes with being part of a large, well managed company.
- If you would like to find out more about who we are, our history and our values, please visit our about us section.
Frequently asked questions
Managing your policy online
Useful links
-
Manage my policy
We’re here to help if you have questions about managing your policy
-
Contact us
Need to make changes to your policy or get in touch? Our dedicated team is here to support you
-
Help centre
The help centre provides guidance and information on a range of important topics all in one place